Job Details

Communications Manager
Jun 19, 2019 Posting-Comm Mgr-507.doc
United Way of Greater Cincinnati
Full Time

The Communications Manager will be responsible for implementing the communications and marketing strategy including setting the organizational tone and voice; overseeing all copywriting and editing, while producing a variety of communication tools for multiple audiences. The Communications Manager will develop and manage trusting relationships with multiple external and internal stakeholders, including reporters/journalists and sector influencers, and oversee the strategic media relations in order to advance United Way’s story of community leadership and impact.   


 Strategic Communications

  • Experience implementing holistic communications strategy across marketing, public relations, media relations, digital, event marketing, and crisis management
  • Ability to translate complex content into engaging messages that resonate with the target audience
  • Foster a data-drive decision making process within the Engagement and Marketing team, and the entire organization
  • Proven ability to build and execute strategies and driving revenue effectively and efficiently
  • Lead the media relations strategy for the organization

Digital Marketing

  • Able to drive and implement digital marketing strategies, with a special focus on customer engagement, social media, planning and analytics
  • Skilled to generate customer’s insights through research, digital experiments and data-collection

Corporate Communications

  • Develop a consistent organizational voice, brand standards, and messaging across all external communications
  • Experienced working with internal and external stakeholders

Content Creation and Management

  • Lead the creative process and development of all content across all communications mediums
  • Create compelling, emotional stories that inspire and motivate others to engage with United Way
  • Possess editor capabilities - write, present, modify copy, and proofread materials
  • Experienced producing a variety of content deliverables, including blog posts, articles, white papers, podcasts, videos, webinars, infographics, social media chatter and media relations materials

Customer Relations & Insights

  • Well-connected within our local community and capable of inspiring local influencers and community leaders
  • Effectively leverage communications to drive revenue, influence consumer behavior, and build relationships
  • Create authentic relationships, in person and in written form with multiple stakeholders
  • Proven experience on leveraging community engagement events to strategically grow an organization’s culture
  • Create captivating experiences to enable our audiences to engage in authentic dialogue about United Way

Leadership and management

  • The individual will be an experiential marketing leader and a change agent capable of driving growth
  • Create a collaborative environment for the Engagement & Marketing Team
  • Serve on and/or staff cross-functional committees and teams in support of the organization’s mission and goals
  • Demonstrated ability to work flexibly as part of a team with a strong consultant and service-oriented approach in project, time and budget management skills
  • Serve as a team facilitator, with proven ability to plan/prioritize, develop and deliver results
  • Experienced at engaging and inspiring audiences, along with excellent presentation skills


  • Bachelor’s degree or equivalent experience not required but preferred
  • 5 years of experience in similar editorial, content marketing, content strategy or content curation role; previous experience managing other employees
  • Journalism, PR/communication and/or professional writing/storytelling background
  • Agency or publishing experience preferred
  • Excellent interpersonal communications skills with an acute attention to detail
  • Demonstrated ability to apply marketing / communications tactics to broad organizational strategies
  • Advanced computer skills, including mastery of all major Microsoft office products (specifically Outlook, Word, Excel, PowerPoint)
  • Superior writing and editing skills; knowledge of AP style; ability to write in a variety of styles/voices
  • Ability to exercise good judgment and work well under pressure; adaptable to changing priorities and demonstrated ability to mobilize resources and act quickly
  • Passionate to work with the community, street and popular cultures
  • Occasional local travel to events within the regional area


Innovation and forward-thinking, Measurable Impact, Accountability, Communication Skills, Relationship Building, Time and project management, Initiative, Organizational and strategic planning

 Applicants should apply by Wednesday, July 3, 2019 via the link below: 

UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

Contact Details

Pam Haney
United Way of Greater Cincinnati