Position Title: Fleet Manager

Reports to: Director of Operations & Technology

Position Purpose: The Fleet Manager oversees Last Mile's vehicle fleet operations to transport large food donations that cannot fit in volunteers' personal vehicles. This role is essential for maintaining reliable food delivery service to agency partners and building trust with food donors. Key responsibilities include managing and hiring driving staff, maintaining vehicles and equipment (including storage container), coordinating fleet scheduling and logistics, handling large food donation pickups and deliveries, developing efficiency improvements for fleet operations, maintaining safety standards and proper documentation, analyzing operational data to provide insights and recommendations, and collaborating across departments to support Last Mile Food Rescue's mission.

Key Responsibilities: 

Managing and Coaching Driver team

• Develop Last Mile Fleet Policy with standards, policies, and procedures and ensure compliance
• Develop a driver engagement program and plan to engage drivers with Last Mile mission, vision, and goals, receive feedback, implement solutions to challenges, and ensure positive working conditions and working relationships with the fleet team and Last Mile desk staff.
• Maintain up to date and legitimate driver profiles.
• Train and maintain compliance with new employees.

Asset Management and Maintenance

• Monitor and track reliability and asset utilization of fleet and storage container unit to ensure LMFR meets rescue objectives.
• Maintain vehicles and Last Mile assets and equipment at optimal efficiency by using current and new software, tools, and inventory management programs, and processes.
• Develop relationships with local vendors and partners to accomplish fleet objectives.

Fleet Schedule and Large Load Rescues

• Execute effective and efficient use of LMFR vehicles & drivers to progress toward Last Mile’s overall objectives and goals.
• Work collaboratively with internal team and external partners to execute an optimal logistic process when we receive large load requests.
• Bring visibility and insight into critical fleet details.

Strategy, Metrics, and Budget

• Develop yearly fleet budget to accomplish Last Mile and fleet goals and needs and track budget monthly adjusting as needed.
• Review progress to goal, fleet metrics, benchmarks and KPI’s, and necessary updates with the team during meetings.
• Use analytic tools, rescue data, and self-collected fleet data to inform goals, decisions, tactics, and strategy.
• Identify potential opportunities for improvement to Last Mile’s fleet operation.
• Represent the organization externally, including participation in events, recordings, and presentations.

Safety and Compliance

• Maintain FMCSA DOT compliance on a state and federal level.
• Perform yearly audit processes, documentation, and procedures.
• Implement safety standards and practices above industry standard.
• Train new employees on safety standards and policies.

Work Schedule & Requirements: 

• 40 hour work week in person. This includes occasional Saturdays and holidays. 
• Must be able to lift up to 50 lbs, stand/sit for long periods of time.
• Must be able to withstand outside summer/winter temperatures for extended periods.
• Must learn to drive our Last Mile vehicles, trucks, vans and drive personal vehicles for rescues or other assignments/tasks and have proficient knowledge of car maintenance.
• Must be familiar with technology and apps: Computers, smartphones, Microsoft Outlook Applications, Google, with the ability to learn new applications.
  • Ideally will have a background working as a delivery driver, warehouse worker, fleet manager and/or dispatch manager. 2-3+ years experience preferred.
• Must have strong leadership, managerial, and administrative experience. 2-3+ years experience preferred.
• Must have proficient knowledge of OSHA and other legitimate safety standards as well as some knowledge or be willing to learn DOT standards and requirements.
• Must pass physical, drug test, and background check.

Work Environment:

• Work full-time in person Monday - Friday from our office space located in Norwood, Ohio.
• Primarily a desk role with the occasional necessity to drive a Last Mile vehicle or personal vehicle to accomplish organizational goals.

Competitive Pay & Benefits

Mileage reimbursement when driving a personal vehicle for Last Mile related tasks

Medical, Vision, Dental Benefits

Simple IRA Match

EAP Support

We would love to meet you! Please send your resume, cover letter, and references to Crystal Cottrill, crystal@lastmilefood.org.

Position Title: Food Rescue Process Coordinator (Dispatcher)

Reports to: Dispatch Manager

Position Purpose: The LMFR Process Coordinator is the critical link in getting food donations to Agency Partners via Food Rescue Heroes and our staff of drivers[MG3]  using the Last Mile Food Rescue mobile app. They also assist the LMFR team by accomplishing essential tasks. The Dispatcher directly impacts the mission of the Last Mile Food Rescue organization by planning food rescues, ensuring they are well executed and maintaining proper digital records for reporting and process improvement all while maintaining a collaborative attitude and work ethic. 

This position is for you if you: 

•  Have a passion to make a difference by helping end hunger and waste.
• Enjoy working with people daily using solid communication and interpersonal skills. 
•  Are excited to try new things and push the boundaries beyond your comfort zone. 
• Face challenging deadlines and problem-solving opportunities head on.  
• Are an avid learner, especially for new computer applications and mobile technology.
• Enjoyed your past experiences working with customers, clients and/or volunteers. 
• Know someone who describes you as detail oriented and organized. 
• Have a high school diploma or GED [MG4] and a driver’s license with a good driving record. 
• Works well independently and enjoys teaching others.

What does a Food Rescue Process Coordinator do? 

• Schedules food rescues from food donors to nonprofit sites.  
• Maintains food rescue records and works with numbers to reconcile pounds.  
• Handles calls from volunteers, donors, nonprofit partners, and driving staff in the food rescue process.  
• Works cross functionally with other teammates at LMFR to accomplish given tasks.  
• Participates in inventory management of our storage container and helps receive rescues and load volunteer vehicles with rescues.
• Effectively reroutes and reschedules rescues during holidays and school closures.
• Works with the whole dispatch team to recover and distribute food from large load rescues.
• Thinks quickly to make sound decisions, and work with last minute changes. 
• Occasionally goes on a food rescue, using their personal vehicle, LMFR truck, or van.
• Remains flexible to perform other duties to benefit the mission and vision of LMFR. 
• Manages multiple projects and timelines effectively and in an organized fashion.

Work Schedule & Requirements: 

• 40 hour work week, including some Saturdays and holidays. 
• Must be able to lift 20 – 60 lbs regularly, stand/sit for long periods of time, and drive

Work Environment & Culture: 

• Work full time from office space located in Norwood, Ohio. 
• We are a small but mighty team!

Compensation

• Hourly Pay - $16.00/hr - $17.00/hr  based on experience.
• Mileage reimbursement
• Medical, Dental, and Vision Insurance
• Employee Assistance Program

Generous Paid Time Off

Position Title:Workforce Resource Navigator

Status: Part Time

Reports To: Workforce Development Program Manager

Rate: $18-$20 per hour   

Position Purpose:

The  Resource Navigator acts as a guide, providing information and support to assist MNM workforce development participants navigate complex systems and overcome barriers. They support participant success by actively coaching individuals to identify, address, and overcome individual and family obstacles/barriers that may prevent program completion, post graduation employment, and ongoing job retention.

Qualifications and Experience Required:

• 4-year or 2-year degree preferred in social work, case management, human resources, or related field.  Equivalent work experience (5 years minimum) will be considered.
• Exceptional verbal and written communication skills.  Able to communicate effectively with individuals of diverse backgrounds, education levels, and cultures.
•  High level of empathy and collaborative spirit.
• Strong interpersonal and relational skills. Experience in coaching and using strengths-based approaches.
• High level of professionalism in working with community partners and their staff.
• Highly adaptable and creative in addressing unique individual challenges and needs.
• Able to consistently and accurately track data and be comfortable reading data charts, tables, etc., and identifying trends.
• Working knowledge of community organizations and resources they offer.
• Independently motivated, flexible, and able to multitask and manage time efficiently.
• Excellent problem solving and research skills. 
• Proficient in Microsoft Office and various databases.
• Knowledge of and commitment to the values and mission of MNM

Principal Accountabilities and Weighting Criteria:

1. Assess workforce participant barriers, create goal plans, and help navigate access to resources, both financial and non financial, that positively impact the participant’s economic stability.  Provide timely follow-up, strengths based coaching, and ongoing support to address short and long term needs. (30%)
2. Develop and maintain relationships with the staff of community organizations and community partners. Maintain an ongoing understanding of the services and programs offered that may benefit MNM workforce participants and their families. Become and serve as an expert in resources around common barriers and challenges facing participants in MNM’s workforce development programming. (20%)
3. Collect and accurately enter data on service delivery through designated databases. Effectively engage participants to capture qualitative data and stories to demonstrate service impact. (20%)
4. Provide basic financial coaching around budgeting, spending behaviors and barriers, and make referrals to financial wellness partner for in depth financial coaching. (15%)
5. Work collaboratively in an interagency workforce development team that supports the common goal of ongoing participant success and stability. (10%)
6. Participate in appropriate agency meetings and activities. (5%)
7. 7.       Other duties as assigned.

Please submit resume and cover letter to Aimee Shinkle at ashinkle@mnministries.org.

• Enter “Resource Navigator Application” in the subject line of the email.
• No phone calls please.

Position Title: RN Instructor for Certified Nurse Aide Training Program

Part Time – 3 days required

Reports to: Caregiver Training Program Director

Hourly Rate: $30 per hour

Position Purpose: To provide program instructional and coaching expertise in the workforce development of candidates for employment as certified nurse aides. This includes classroom and skills lab instruction and coordination of clinical practicum.

Qualifications and Requirements:

• Current Ohio nurse with RN license required; current Train-the-Trainer certificate preferred

• Minimum of two years of nursing experience in the field of which at least one involved instruction of nurse aides or home care aides.

• Demonstrated proficiency with aide training curriculums and practicums coupled with expertise in adult learning needs and teaching models for persons with limited education and/or training experience • Proven skills working with a diverse student population; sensitivity to persons in crisis and commitment to assisting students with barriers to entering and staying in the workforce

• Competent oral, written, and computer communication skills including Microsoft Office applications and email.

• Knowledge of and commitment to the values and mission of MNM including a progressive understanding of cultural diversity and the pervasive impact of poverty

• Physical, mental and technical capabilities to full job accountabilities

• Ability to pass a criminal background check

Accountabilities and Weighting criteria:

• Participate in instruction of content and skills practice, coordination of clinical practicum, program evaluation and graduation ceremony. (65%)

• Maintain current professional knowledge of relevant subject matter.(10%)

• Work in a collaborative, cooperative manner with the Caregiver Training Manager and other team members as appropriate to exchange views regarding recruitment, operational issues, referrals, workforce development and the like. (10%)

• Assist with facility, equipment and supply management. (5%)

To Apply:

• Please send your resume and a cover letter detailing your qualifications and interest in the position to jrye@mnministries.org with “RN Instructor for Non Profit Certified Nurse Aide Training Program – [Your Name]” in the subject line.

• Mercy Neighborhood Ministries is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Manager of Finance and Administration

(12-15 hours/week)

About Us: Powered by attorney volunteers, Pro Bono Partnership of Ohio (PBPO) strengthens our community by providing free business legal services and education to nonprofits. More information about PBPO can be found at pbpohio.org.

The part-time Manager of Finance and Administration is a newly created position resulting from the continued annual growth of PBPO.

Key Duties include: 

Finance

• Ensure the accuracy of all financial transactions entered in accounting system including proper coding and allocation of income and expenses
• Manage relationship with outside accountant to:
• Prepare financial reports for the CEO and Board including cash flow statements and budget vs. actuals
• Review/revise annual Form 990 and Attorney General filings
• Ensure compliance with relevant accounting standards and regulations
• Assist in the development and monitoring of annual budget
• Prepare financial reports and data as needed for the Development staff
• Maintain and update financial policies, procedures and controls, as necessary
• Assist in identifying areas for process improvement and implementing solutions

Human Resources

• Manage payroll administration including ensuring the accurate and timely submission of payroll and 401k contributions, PTO, and staff expense reporting
• Work with Vanguard to manage 401k administration
• Research, negotiate, and communicate all retirement benefit plan documents and information
• Maintain personnel records to ensure compliance with all laws and regulations

Governance

• Serve as the primary staff liaison to the Finance Committee and Board Treasurer

Office Administration/Facilities

• Maintain Board Dashboard
• Coordinate logistics of quarterly board meetings, including meeting dates and locations, and preparing first draft of Board reports
• Provide general administrative support to the CEO including setting up meetings, responding to calls and generating correspondence
• Manage phones, equipment, and computers
• Negotiate and manage external vendor relationships for banking, accounting, insurance companies and broker, and technology providers
• Facilitate submission of annual insurance applications
• Maintain all corporate documents and files

Technology

• Provide basic onsite IT support to staff and coordinate larger IT projects with outside consultants
• Oversee data safety and backup

Other

• Research as needed
• Back-up administrative assistant when needed, i.e. Salesforce data entry, sending out engagement letters, etc.
• Other duties as assigned

Desired Experience and Skills:

• Understanding of accrual-based accounting principles and familiarity with finance/accounting platforms
• Highly proficient using spreadsheets. Experience with Salesforce is a plus
• Excellent attention to detail and accuracy
• Good communication and interpersonal skills; ability to work effectively in a team environment
• Ability to prioritize tasks, meet deadlines, and reasonably adapt in a fast-paced, dynamic environment
• High level of integrity and discretion when handling confidential information and a passion for the organization’s mission and vision
• Bachelor's degree in Accounting, Finance, or related field, or commensurate hands-on experience
• At least 2 years of experience in accounting or finance roles, preferably in a nonprofit environment

Salary: $25-30/hour DOE. Starting benefits include a 401(k) plan (with a 4% match after 1 year with minimum required hours), flexible schedule, and potential for hybrid/remote work with a minimum expectation of one day/week in our downtown Cincinnati office.  Plus, a fun and supportive team!

Application Guidelines:  Interested candidates should submit a cover letter and resume as a single PDF file (file name:FirstName_LastName.pdf) in confidence to info@pbpohio.org. In your cover letter, please indicate how you heard about this opportunity.   

Pro Bono Partnership of Ohio is an equal opportunity employer