The Technology Support Specialist II coordinates technology support staff, oversees computer system and software maintenance and repair, assists with computer equipment purchasing and installation, and maintains networks and connectivity for users. Duties also include supporting, training, and providing backup as tier 2 support to tier one: escalating and coordinating all tier three activities and managing technology infrastructure projects. Additional duties include supporting, managing, and developing our campaign digital workplace giving portal sites and platforms. 

Tier 2 Support includes: Support of United Way of Greater Cincinnati (UWGC) desktops, laptops, mobile devices, and other end-user devices. Support includes handling break/fix, configuration issues, troubleshooting, software and hardware installations and repairs, and other moderately to highly complex technology support duties to ensure smooth delivery and availability of technology services. 

Key Areas of Responsibility: 

• Coordinates training and orientation for new technology users, and helps them become familiar with equipment, software, and networks.
• Ensures all users benefit from effective and efficient technology access, and continually assesses needs and requirements.
• Organizes support, troubleshooting, and repair for IT equipment and networks.
• Monitors online security for users and networks, and takes appropriate steps to address security breaches if necessary, with guidance and instruction of the Director.
• Establishes relationships with technology and component vendors.
• Leads technology support staff, including education and training.
• Advices Director on technology support staffing needs and participates in the hiring and training process.
• Manages technology infrastructure budget and inventory, and tracks spending on equipment, licensing, and ongoing costs.
• Works with the Director to develop and maintain disaster recovery plans to address equipment, power, or security failure to ensure preservation of technology and data.
• Has demonstrated understanding of available technology and will research to learn about innovative solutions and new releases.
• Offers specialized expertise in technology infrastructure demands related to non-profit industry.

• Coordinate, design, administrate and maintain UWGC Service Desk system.
• Develop and update training guides for all UWGC technologies, across all sites.
• Works with the Director to develop and maintain ATS procedures for supporting and maintenance of UWGC technologies and services.
• Test computers, systems, and peripherals on a network to diagnose, hardware versus software problems.
• Updates supervisor on status of projects or technical issues.
• Provides 24x7 support to UW211 off-site call specialists. 

Minimum Qualifications: 

• Associate degree in Information Technology or equivalent from two-year college or technical school, preferred.
• Three to five years of related work experience and/or training; CompTIA A+, HDI, ITIL, Network+ or Microsoft certification or equivalent combination of education and experience in a help desk or IT support setting.
• Three years Network Administration and Server Administration required.
• Advance aptitude in OS repairs, hardware, upgrades, and troubleshooting.
• Advance knowledge of LAN and WAN technologies.
• Advance knowledge of Microsoft Products (Windows OS, Server OS, Office Suite), Azure AD, PCs, and Printers.
• Knowledge of Antivirus software and other Cybersecurity Applications.
• Knowledge of computers and methodology to operate computer systems and to troubleshoot major computer equipment malfunctions.
• Must be detailed oriented, accurate, and capable of working independently while maintaining a team player attitude.
• Must have the ability to work in a fast-paced environment with little assistance.
• Must have interpersonal skills to assist and train others in computer systems and technologies.
• Excellent organizational skills and outstanding verbal and written communication skills are necessary.
• Advance knowledge and ability to utilize various computer software programs including Excel, Word, PowerPoint, Outlook.
• Building good customer rapport is essential.
• Ability to lift up to 20 pounds.
• Occasional local travel to events within the regional area and nationally.

COMPETENCIES: Highly self-motivated and directed; Strong Organization Skills; Detailed Oriented; Technical Aptitude; Able to Maintain Confidentiality; Ethical Conduct; Accountable, Collaborative; Flexible and Adaptable; Strong Time Management Skills; Communication Proficiency – Written & Verbal; Strong Analytical and Problem-solving Abilities; Effectively Prioritizes and Executes Tasks; Diversity and Inclusion. 

Applicants should apply by Friday, May 22, 2020 via the link below: 

http://www.uwgc.org/about-us/careers?gnk=job&gni=8a78879e7184b9b50171e5e5bfc51e8d&gns=Leadership+Council 

 UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

Our mission is to improve the quality of life for older adults by providing a broad range of home and community based services, enabling them to remain as active and independent as possible.

HOME CARE MANAGER – Full Time

Clermont Senior Services has an exciting opening for the position of Home Care Manager who is responsible to develop, train and supervise Home Care staff to ensure service is performed in a timely, efficient, safe manner and meets the established standards and practices for Home Care in accordance with Agency policies and procedures.  The Home Care Manager would also be responsible for a small caseload of clients.

Basic Qualifications:

• RN or LPN with license to practice in the State of Ohio
• Three years direct job experience
• Ability to plan and direct the work of others and obtain the cooperation
• of associates and the public.
• Must meet the Agency’s general requirements.

Clermont Senior Services offers full time benefits that include health, dental, vison, life insurance & retirement

To join our team, please apply:

https://clermont.applytojob.com/

Clermont Senior Services, 2085 James E. Sauls Sr. Drive,

Batavia, OH 45103.  EOE

Interim Executive Director to restart a program to make schools healthy and safer as they restart in the Fall. The Mission is “Keeping Schools healthy by teaching the 4 Principles of Hand Awareness” - Spread the Word, Not the Germs!
Location: Could be from home, but the doctor’s office is in Sharonville

The Board/Project Coordinator will report directly to the Chief of Staff (COS) to the President/CEO and will provide support in a one-on-one working relationship; initiative and judgment are often required. Administers programs, projects and/or processes. Serves as a liaison with others within and outside the organization regarding events, purchasing, personnel, facilities, information technology, and operations. The Coordinator also serves as a liaison to the board of directors (and cyclical committees), executive committee, American Red Cross Partnership Committee, and senior management teams; organizes and coordinates executive outreach and external relations efforts; and oversees special projects.

 Key Areas of Responsibility:

 Board Support and Liaison 60%

• Serves as the COS’s administrative liaison to United Way’s Board of Directors (and cyclical committees), Executive Committee, and American Red Cross Partnership Committee.
• Assists board members with travel arrangements, lodging, and meal planning as needed.
• Maintains discretion and confidentiality in relationships with all board members.
• Adhere to compliance with applicable rules and regulations set in bylaws regarding board and board committee matters, including advance distribution of materials before meetings in electronic/paper format.
• Provides executive level support in planning, directing, managing, and coordinating day-to-day business activities of all Boards, maintains calendar schedule by planning and coordinating meetings, conferences, teleconferences.
• Manage a complex calendar with attention to accuracy and timeliness.
• Manage the Board Management software.
• Coordinates and attends all meetings as requested; records, distributes, and maintains minutes.
• Work with Finance team for meeting updates on financials prior to Board meetings.
• Prepares presentations using Power Point and Teams and other forms of media as requested. 

Project Coordination 30%

• Participate in project design meetings and propose improvements if necessary.
• Evaluate potential problems and technical hitches and develop solutions.
• Plan and manage team goals, project schedules and new information.
• Supervise current projects and coordinate all team members to keep workflow on track.
• Manage project-related paperwork by ensuring all necessary materials are current, properly filed and stored.
• Direct project correspondences by preparing and reviewing project proposals, memos, meeting minutes and emails. 

Executive Support 10%

• Provides optimum support to the assigned unit by remaining aware of departmental goals, providing ongoing communication, and organizing priorities to meet deadlines.
• Coordinates and arranges meetings, preparing agendas, reserving, and preparing facilities as needed, and overall assistance with coordination and execution.
• Answers, screens, and directs incoming calls. Greets internal and external customers, donors, and volunteers, fielding routine questions and inquiries. Directs questions of a complex nature to the appropriate resource.
• Sorts and distributes incoming mail as well as prepares outgoing mail and other correspondence.
• Supports department personnel by assisting with copying, faxing, filing, mailing, and other tasks of a similar nature.
• Types letters and reports from rough drafts, making changes in grammar, punctuation, and spelling as needed.
• Organizes and maintains confidential paper and online records systems.
• Provides ad hoc and regular reporting.  
• Tracks and orders office supplies and arranges for equipment maintenance. 

Other administrative duties as assigned. 

Minimum Qualifications: 

• Bachelor’s degree preferred.
• At least two years office experience, preferably in an administrative capacity, is required.
• Experience with Microsoft office products (specifically Outlook, Word, Excel, Teams, PowerPoint) is required.
• Experience in internal and external communications; solid organizational and interpersonal skills.
• Ability to properly read and write well enough to type, edit, and proof general business correspondence and prepare reports.
• Ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.
• Ability to lift up to 20 pounds.
• Occasional local travel to events within the regional area. 

COMPETENCIES: Communication Skills, Relationship Building, Technologically Proficient 

Applicants should apply by Monday, May 25, 2020 via the link below: 

http://www.uwgc.org/about-us/careers?gnk=job&gni=8a7887a871eca9f80171f4dfdf6323f0&gns=Leadership+Council 

 UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

United Way of Greater Cincinnati (UWGC), recognized as one of the strongest United Ways in the country, has an exciting opportunity for a qualified candidate to provide leadership as the Director, Human Resources.

The Director will plan, direct, and maintain a comprehensive human resources system supporting all UWGC employees and other fiscal agent employees. This includes, but is not limited to: human resources strategy and planning; talent management (recruitment, compensation, benefits coordination, performance management, and employee relations); talent development (onboarding, professional development, talent assessment, leadership training and succession planning); diversity, equity and inclusion practices; equal employment opportunity and fair labor practices; human resources policies and procedures; and human resources legal matters. 

The successful candidate must have extensive experience in human resource and organization development; must have the ability to lead and influence; have a collaborative work style; and show proper confidentiality. 

A Bachelor’s degree in human resources, human services related field, education, or business administration is required. SHRM certification preferred. A minimum of six years of experience in human resources; knowledge of human resources systems, fair employment practices, talent management, salary administration, compensation, and EEO laws required. Microsoft Teams, Office (Word, Excel, PowerPoint) and HRIS (HR information system) database computer skills required. 

Applicants should apply by Friday, May 22, 2020 via the link below: 

http://www.uwgc.org/about-us/careers?gnk=job&gni=8a78839f7184b9260171ea62fbb1777f&gns=Leadership+Council 

 UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

Our CASA Managers are collaborative problem-solvers who focus on the best interests of ProKids children. In this full-time position, the CASA Manager will oversee and support the work of the CASA Volunteers, getting to know the cases and advocating for the best possible outcomes, especially a safe, permanent, nurturing home. As a CASA Manager, you help develop capacity within the child protection system to serve children and families and establish relationships with the court as well as service providers. This position includes serving as Guardian ad Litem on all cases assigned. It requires a thorough background check. Learn more here.  Submit resume and cover letter to casamgr@prokids.org

Summary:  Caracole, which positively changes lives in the fight against HIV/AIDS, is seeking an Accountant, responsible for performing accounting functions, ensuring the accuracy and timeliness of data, providing management with the financial information required to make informed decisions. VonLehman CPA & Advisory firm has been retained to conduct this search.

Responsibilities

1. Manage accounting duties including accounts receivable, monthly invoice preparation, and reconciliations including bank statements, credit card and investment accounts.
2. Process and report on daily & weekly cash flow.
3. Assist with accounts payable and check writing
4. Prepare for audits and ensure compliance
5. Process and record payroll, and ensure tax compliance
6. Review grant requirements and process grant billings. 

 Qualifications

• Bachelor’s degree in accounting or related field
• Minimum two years of accounting or bookkeeping experience
• Accounting experience in a non-profit, including Fund Accounting experience, preferred but not required

Skills & Abilities

• Technologically-savvy; experience using Abila MIP and Paylocity preferred
• Intermediate to advanced Excel skills
• Highly detail oriented with excellent verbal and written communication skills
• Ability to self-manage, problem solve, think independently, find solutions, and collaborate with numerous personalities to ensure organizational success
• Ability to maintain a high level of confidentiality

Part-Time Development Coordinator Position

Pro Bono Partnership of Ohio (PBPO) strengthens our community by engaging attorney volunteers to provide nonprofits with free legal services tailored to their business needs. More information about PBPO can be found at www.pbpohio.org.   

PBPO is seeking a part-time Development Coordinator (approx. 25 hours/week) to oversee its fundraising and development activities, with a focus on corporate and grant funding.

Primary Responsibilities:

• Establish and implement an annual plan for fundraising and development activities in conjunction with the Executive Director and Development Committee of the Board of Directors, and other staff as appropriate.
• Conduct the full range of activities required to prepare, submit, and manage grant proposals and reports to foundations, private, and corporate sources.
• Establish and manage PBPO development calendar and manage grants matrix of potential funders for grant applications and reports.
• Perform prospect research to identify new revenue sources.
• Manage development efforts in Salesforce database, including inputting donor and gift information and prospects. Produce reports. Maintain accuracy of database via frequent updates.
• Draft donor contribution letters and acknowledgements.
• Maintain and be the voice of PBPO on social media sites.
• Uphold a good working relationship with board, staff, donors, volunteers and community sources.
• Work closely and collaboratively with other members of PBPO’s team.
• Perform other duties as directed by the Executive Director.

Knowledge and Skills:

• Excellent written communication skills; ability to write clear, structured, articulate, and persuasive proposals with strong attention to detail
• Strong computer skills, including proficiency with Word, Excel, and other computer programs related to duties, as well as social media proficiency; Proficiency in a CRM is preferred. Specific experience in Salesforce is a plus;
• Knowledge of basic fundraising techniques and strategies; and
• A professional, customer-focused, and responsive manner.

The successful candidate will be able to craft funding proposals in a clear and compelling manner. Excellent writing, analytical, and research skills are essential. Candidates must be self-motivated, detail oriented, highly-organized, and have experience using online databases and other sources to locate biographical, financial, and philanthropic information. Candidates must possess an ability to work well under pressure and the ability to seek and synthesize information and communicate in a compelling and succinct form. Prior experience with data analytics preferred. Experience with Salesforce is a plus. A solid understanding of budgets as they relate to proposals and grants, and 2 -5 years of relevant experience are required.

Salary range $22-25/hour DOE. Benefits include a 401(k) plan (with 4% match after 1 year), flexible schedule and some teleworking. Application Guidelines:  Interested candidates should submit a cover letter and resume as a single PDF file (file name:FirstName_LastName.pdf) in confidence to info@pbpohio.org. In your cover letter, please indicate how you heard about this opportunity.  

Pro Bono Partnership of Ohio is an equal opportunity employer.