Topic: AI Tools to Reduce Staff Workload

In this practical session, we’ll explore how AI and automation can reduce administrative burdens for healthcare teams, freeing time for the work that matters most. Using long-term resident care as a use-case, you’ll see real-world examples using tools you already have, like Microsoft 365 and Google Workspace, and practice identifying which tasks can benefit most from AI support.

By the end of this session, you will be able to:
Identify administrative pain points in your workflows where AI can help.
Describe real-world AI use cases for scheduling, reporting, and communication.
Evaluate when AI is appropriate versus tasks that require human judgment.

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