Are you a detail-oriented individual looking to make an impact on the world through your career? Do you enjoy working with databases and spreadsheets, learning new systems, and finding ways to improve processes? Are you also a strong communicator who values team collaboration and ensuring donors feel appreciated through thoughtful stewardship? If you’re reading this, nodding, and thinking, “That’s me!”—we'd love to talk with you!

Cooperative for Education (CoEd) is a nonprofit organization dedicated to breaking the cycle of poverty in Guatemala through education. CoEd accomplishes this mission by helping kids learn to read, graduate, and thrive throughout their lives. By providing sustainable education tools (like books and computers), teacher training, and scholarships, CoEd strives to address the root causes of poverty in Guatemala, rather than merely treating its symptoms.

We are looking for a Donation Processing Coordinator who is motivated, well-organized, and detail-oriented. This position is responsible for:

Donation Processing

• Processes received donations, including online gifts, cash, wire transfers and checks.
• Communicates with donors regarding their donations, including pledge reminders, thank you acknowledgements, receipts and messages about failed gifts.

Donor Database Management

• Inputs gift and pledge data into Salesforce, our donor management system.
• Maintains donor and account data integrity.

Finance Team Support

• Assists Controller with finance and accounting related tasks including assisting with bank reconciliation, expense reporting, payroll, and other duties as assigned.
• Coordinates with benefits vendors and maintains benefits records.
• Provides administrative support to the Finance Committee, including scheduling meetings, preparing agendas, taking minutes, and coordinating follow-up actions.

Our IDEAL candidate will possess the following characteristics:

You’re filled with gratitude.

You love showing others the appreciation they deserve and recognize that thoughtfulness is key when communicating with donors.

You value attention to detail.

You care about the little things and carry out your work with thought and integrity. Youre even watching for typos, and this sentence made your eye twitch.

You’re passionate about empowering students.

You recognize the importance of education, and long to make a difference by connecting promising students with supporters who can help them surmount the barriers to their success.

Skills/Experience Required:

• Associate’s or Bachelor’s Degree in related field preferred. Please include your area of study on your resume.
• 1-2 years of work experience in donation processing or bookkeeping is strongly preferred.
• Database experience and/or tech savviness strongly preferred.
• Detail oriented with strong organizational skills.
• High level of critical thinking and problem-solving skills.
• Ability to interact and work effectively with colleagues and donors.
• Excellent written and oral communication skills.
• Intermediate proficiency in Excel, including data entry, formatting, and formulas. Proficiency in Microsoft Office.
• Experience with Salesforce and/or QuickBooks a plus.
• Spanish-speaking ability is a plus but not required.

Compensation: $43,000-$48,000 annual salary

Job Type: Full Time

Benefits:

• Medical/Dental/Vision Insurance
• Employer HSA contribution
• 401(k) plan
• Flex time
• 4 weeks Paid Time Off (PTO) and 10 observed paid holidays
• Potential for paid travel to Guatemala with option of additional 1 week PTO for Spanish study

This is a position based in our Cincinnati, Ohio office and starting in March 2025. This office currently operates with a hybrid in-person and remote schedule. This role will be required to come into the office on Wednesday and Thursday each week.

How to Apply: Please apply through our website at coeduc.org/careers with resume and cover letter. Applications submitted prior to February 23 will receive priority consideration. No phone calls, please. 

Cooperative for Education is an Equal Opportunity Employer and does not unlawfully discriminate on-the-basis of any status or condition protected by applicable federal or state laws.

Donor Relations Specialist – Development Department

At the heart of every great city is a great zoo. And at the heart of a great zoo are many individuals and entities who invest in the zoo’s larger mission – saving wildlife to save our planet.

POSITION SUMMARY: The Development Team at the Cincinnati Zoo & Botanical Garden is a small but mighty team of eight, so we consider each of us a fundraiser! We are looking for our next great team member who is excited to help this team meet our audacious goals and support every donor in their lifecycle of giving to the Zoo.  This position is our front line of support – assuring excellent donor stewardship in every interaction in addition to gift processing, phone calls, and emails for every gift. Gift processing includes, but is not limited to, gift renewals, gift processing, fulfillment, acknowledgement, donor calls and follow up, and database maintenance. Position also includes other duties as assigned, including after hours’ event support.

RESPONSIBILITIES/DUTIES INCLUDE (but are not limited to):

GIFT PROCESSING                                

• Manages frontline donor relations including receiving and returning donor calls and emails. Problem solves with donors and the team to ensure high level stewardship of our donors.
• Manages the receipt and processing of all incoming gifts, pledges, and stock transactions: process credit card charges, soft credits, batch and post to Raiser’s Edge, gift reports as instructed to appropriate individuals, daily delivery of posted batches to Finance, daily delivery of deposits to the vault, and hard files management. Furthermore, continually looks for ways to make the process more efficient.
• Manages recurring gifts, matching gifts, and pledge tracking. Processes gifts and produces a yearly tax receipt letter as needed.
• Supports Donor Clubs (Andrew Erkenbrecher Society, Keeper Circle, and Futures Society): process gifts and update membership dates, produce and mail AES and KC membership cards, maintain rosters and records, and processing and mailing of monthly renewals or yearly invoices, as well as recapture solicitations
• Acknowledges all gifts and commitments in accordance with Development standards: accomplished within two-three working days of receipt. Acknowledgements for gifts are sent to the appropriate Development staff or Zoo Director’s office, with follow up to completion and finally mailing.
• Collaborates with the Director of Corporate Relations to manage and acknowledge the invoicing of all sponsorships appropriately.
• Provides support for special events including Zoofari, Zoo La La, and Zootanical by managing invoicing for sponsors, tracking ticket purchases, etc. and attends events for monetary or other help as needed.
• Manages credit card payment processing accounts (IATS/Blackbaud Merchant Services): processing and issuing credits as necessary.

DATABASE MANAGEMENT             

• Oversees Raiser’s Edge database, including database cleanup, records management and overall administration.
• Oversees connection with Galaxy and Raiser’s Edge while continually looking for ways to improve and optimize link, including Omatic software.
• Responsible for pulling mailing lists, reports and other data from Raiser’s Edge to support the team’s cultivation, and acquisition plans.
• Manages relationship between Finance team and Development, including providing reporting and overseeing the management of fund accounts within our database to match finance’s system.

OTHER (DEVELOPMENT TEAM SUPPORT)     

• Delivers and picks up department mail from Purchasing Department, including running mail through the postage machine for the team, as needed
• Manages the main printer for the Marketing and Development teams, as well as the letter folding machine, including calling support when broken, maintaining resources needed, and being the in-house expert.
• Performs other duties as assigned to support department goals and zoo mission.

MINIMUM DESIRED QUALIFICATIONS

 Education & Experience 

• A minimum of 2 years of related experience in an office environment (experience in data entry and administrative support)
• Raiser’s Edge or donor database experience required
• Equivalent combinations of education and experience sufficient to successfully perform the essential duties of the job will be considered

Required Knowledge, Skills & Abilities 

• Detail-oriented, with excellent organizational & communication skills
• Self-starter with demonstrated initiative and excellent follow-through
• The ideal candidate will display a positive attitude and energy, and demonstrate the following attributes: must hold self to high standards and treat others with respect; ability to work well with staff, volunteers, Zoo donors and prospects, as well as the general public. 
• Proficiency with Microsoft software programs and the ability learn new programs & tasks
• Possess excellent ability to develop and sustain effective working relationships within an organization; superior interpersonal skills; ability to work with diverse personalities; tactful; mature; flexible.
• Be timely and reliable in attendance and performance.
• Have a demonstrated affinity for the Core Values & Mission of the Cincinnati Zoo & Botanical Garden

Working Conditions: Employment is contingent upon successful completion of a post-offer, pre-employment drug & nicotine screen & background check. While performing the duties of the job, the incumbent is regularly required to stand, walk, and utilize manual dexterity to use computer mouse and keyboard. As a Development team member participating in events, the incumbent may be exposed to outside weather conditions. This job may require walking throughout the day, (occasionally on the Zoo’s hilly walking paths), ability to work a flexible schedule (including early mornings, evenings & weekends, when needed) to support key events is required.

Position Details: Starting pay range is $22 - $25/hour. This is a full-time, hourly/non-exempt, and eligible for the Zoo’s benefit programs for non-union employees. We offer a comprehensive benefits package in support of our employees’ Total Well-Being including affordable medical, dental & vision coverage; free mental health counseling and coaching, 401(k) plan with company match; flexible spending accounts; generous paid time off banks; company-paid disability & life insurance; park discounts and free passes.

To apply for this position: Please apply via our online application on our website at http://cincinnatizoo.org/about-us/job-opportunities/. Cover letter and resume should be attached to your online application.

We strive to be an organization that is diverse and reflects the fullness of society. With a strongly held value for an organizational culture characterized by inclusion and belonging, we are committed to equity in all we do. We are especially interested in candidates who can contribute to our organization’s diversity and who want to walk alongside us in our commitment to inclusion and equity. We are a Queen City Certified/Ellequate Leader in Workplace Equity. Women and minorities are encouraged to apply.

 Immigration Attorney

The Legal Aid Society of Greater Cincinnati and its affiliate, Legal Aid Society of Southwest Ohio, LLC are accepting applications for an attorney to focus on immigration law. Legal Aid’s Immigration group focuses on remedies for survivors of partner violence, trafficking and crime, and immigrant children’s cases.

If you want to make a difference for some of the most vulnerable residents in our community, we want to hear from you.

Position Description

Our attorneys provide a full range of legal services to our client community with emphasis on representation in court and administrative hearings, as well as informational presentations. We participate with nonprofit agencies and other groups to stabilize families and improve systems affecting low-income people. Legal Aid has four practice groups: Housing and Consumer; Income, Work, and Health; Family and Immigration; and Children & Education. Staff attorneys usually work in two areas of practice. If you want to make a difference in our community through dedicated service to achieve equal justice for all, we want to hear from you.

Visit our website: lascinti.org for additional information.

Qualifications

Applicants for current openings must be admitted to practice law in Ohio or be licensed in another state and eligible for temporary admission. Additional requirements include:

• Experience advocating for the interests of low-income clients with some expertise in Immigration Law
• Strong academic record
• Excellent organization, writing, and communication skills
• Demonstrated ability and willingness to handle a demanding workload
• Creativity and problem-solving skills
• Reliable transportation to serve clients in a seven-county service area
• Fluency in Spanish, strongly preferred

Compensation and Benefits

Starting salary is $72,822 or more, depending on experience. Legal Aid offers an excellent benefit package, including health, dental and vision insurance, retirement plans, generous PTO, substantial training opportunities, and a professional work environment including paralegal and legal assistant support.

Application Process

To apply, please email all requested documents to staffing@lascinti.org with the Subject Line: LAS110-25 Immigration Attorney

• Cover letter explaining the reasons for your interest,
• Current resume,
• Law school transcript,
• Contact information for three professional references, and
• Writing sample.

Interviews will be arranged by Legal Aid. Please do not call.

The Legal Aid Society is an Equal Opportunity Employer.

We promote a diverse, equitable, and inclusive workplace and we encourage diverse applicants to apply for this opportunity. Legal Aid offers reasonable accommodations in the hiring and employment process. If you need assistance, you may request an accommodation.

 Staff Attorney - Current Openings + May 2025 Graduates

The Legal Aid Society of Greater Cincinnati and its affiliate Legal Aid Society of Southwest Ohio, LLC (“Legal Aid Society”), are hiring full-time attorneys in our Hamilton and Cincinnati offices.

Legal Aid Society is a non-profit law firm dedicated to reducing poverty and ensuring family stability through effective legal assistance. Legal Aid provides civil legal services in Brown, Butler, Clermont, Clinton, Hamilton, Highland, and Warren Counties in Southwest Ohio.

Position Description

Our attorneys provide a full range of legal services to our client community with emphasis on representation in court and administrative hearings. We participate with nonprofit agencies and other groups to stabilize families and improve systems affecting low-income people. Legal Aid has four practice groups: Housing and Consumer; Income, Work, and Health; Family and Immigration - including domestic violence cases; and Children & Education. Staff attorneys usually work in two areas of practice. If you want to make a difference in our community through dedicated service to achieve equal justice for all, we want to hear from you.

Visit our website: lascinti.org

Qualifications

Applicants for current openings must be admitted to practice law in Ohio or be licensed in another state and eligible for temporary admission, or be registered for the July 2025 Ohio Bar Exam. Additional requirements include:

• Experience advocating for the interests of low-income clients
• Strong academic record
• Excellent organization, writing, and communication skills
• Demonstrated ability to handle a demanding workload
• Creativity and problem-solving skills
• Reliable transportation to serve clients in a seven-county service area

Compensation and Benefits

We are currently accepting applications and will continue until the positions are filled. Annual salary is $72,130 or more, depending on experience. Legal Aid Society offers an excellent benefit package, including health, dental and vision insurance, retirement plans, generous PTO, substantial training opportunities, and a professional work environment including paralegal and legal assistant support.

Application Process

To apply, please email all requested documents to staffing@lascinti.org with the Subject Line: LAS109-25 Staff Attorney

• a cover letter explaining the reasons for your interest,
• your resume,
• law school transcript,
• a writing sample, and
• the contact information for three professional references.

Interviews will be arranged by Legal Aid Society. Please do not call. 

The Legal Aid Society is an Equal Opportunity Employer.

We promote a diverse, equitable, and inclusive workplace and we encourage diverse applicants to apply for this opportunity. Legal Aid Society offers reasonable accommodations in the hiring and employment process. If you need assistance, you may request an accommodation.

Job Description: Program Manager

Organization: Cancer Support Community Greater Cincinnati-Northern Kentucky
Position Title: Program Manager
Reports To: Director of Health Equity & Engagement
Location: Cincinnati-Northern Kentucky (Blue Ash, Ohio as homebase)
Employment Type: Full-Time

Our Mission

Cancer Support Community uplifts and strengthens people impacted by cancer by providing support, fostering compassionate communities, and breaking down barriers to care.

No one can, or should, face cancer alone. Cancer Support Community Greater Cincinnati-Northern Kentucky is a relentless ally for anyone who strives to manage the realities of this disruptive disease. While we have witnessed many significant advances in treating this devastating disease, nothing takes the place of the power, inspiration, companionship, and connection that comes from community. CSC is here to provide relevant and highly personalized support when and where it is needed most. Visit mycancersupportcommunity.org for more information.

Position Overview

The Program Manager oversees programmatic activities to elevate mission delivery, awareness, and programming in the Cincinnati region. This role offers a mix of community-oriented, mission-driven clinical work and program delivery in a supportive, flexible work environment. It requires limited paperwork and an opportunity to experience the organization's impact firsthand.

Essential Duties and Responsibilities

Patient/Survivors/Caregiver and Family Experience

• Respond to inquiries about programming and resources.

• Phone calls, emails and drop-in visitors
• Track, evaluate, and follow up on program visits and participant calls.

 Healthy Living & Nutrition Program Management

• Coordinate, plan, implement, and enhance monthly wellness and nutrition programs.
• Expand nutrition resources and recruit diverse expert speakers.

Educational Programs

• Develop, implement, and elevate educational programs  utilizing experts in the field in collaboration with the program team.
• Analyze program statistics and screening data to align offerings with community needs.
• Deliver educational lectures on CSC programs, mental health, and the psychosocial impact of a cancer diagnosis. 

Social Connection

• Coordinate and elevate social events to foster community and reduce isolation.
• Implement creative ideas for social opportunities for people affected by cancer.

Family Programming

• Grow and innovate family programming using evidence-based interventions.

Other Responsibilities

• Assist with CSC special events and fundraising initiatives.
• Represent CSC at community events, fostering partnerships and awareness.

Skills and Qualifications

• Education and Licensure:
• Licensed Master’s level psychotherapist (e.g., social work, psychology, marriage and family therapy) in Ohio. Dual licensure in Kentucky is a plus (financial assistance available for obtaining Kentucky licensure).
• Professional Skills:
• Excellent communication, interpersonal, and organizational skills.
• Experience working with individuals affected by cancer is ideal (internship or paid).
• Strong leadership and training capabilities.
• Attention to detail, proficiency in writing and proofreading.
• Digital proficiency, including Microsoft Office and data systems.

 Personal Attributes:

• Warm, welcoming demeanor with a commitment to service excellence.
• Integrity, cultural competency, and a passion for health equity.
• Flexibility, sound judgment, and a good sense of humor.
• Ability to relate to diverse groups, including volunteers, participants, and community members.

Work Environment and Schedule

• Flexible hours, including evenings and weekends, to support special events and programs.
• Opportunities to adjust schedules to accommodate evening/weekend commitments.

Compensation and Benefits

• Salary: $55,000–$60,000 annually for the Program Manager role.
• Additional support group facilitation available at $50/hour (separate contract).
• Benefits:
• Generous holiday and time-off policy.
• Dental & Health insurance for full-time employees.

Cancer Support Community Greater Cincinnati-Northern Kentucky is an equal opportunity employer. We encourage a diverse pool of candidates to apply.

Application Instructions

Interested candidates should submit a resume, cover letter, and three professional references to Asha Rone at arone@cancer-support.org. Applications will be reviewed on a rolling basis until the position is filled.

Qualifications:

• Bachelor’s degree in Accounting; CPA required.
  • A minimum of 10 years of progressive accounting experience, preferably in a nonprofit environment including familiarity with Uniform Guidance. Management/supervisor experience is required.
  • Strong understanding of GAAP and financial management principles.
  • Experience with accounting/financial software and advanced proficiency in Excel.
  • Excellent analytical, problem-solving, and organizational skills.
    • Strong communication and interpersonal skills, with the ability to work collaboratively with diverse teams and stakeholders.
    • Demonstrated commitment to the mission and values of the organization.

• Will exemplify the “Service with Heart” attitude that is expected of all employees.
• Responsible for entering and maintaining information in the computer database in a timely manner to provide statistics, reports and generated schedules to other employees and management team for effective decision making and delivery of quality services. 
• Receive and make telephone calls to and from customers, medical facilities, and employees to determine customer needs and schedule appropriate services.
• Document and notify employees and management team of changes in schedules, customer conditions, etc. so changes can be made to ensure efficiency of the work force, quality of customer care and service, and efficient use of management time.
• Dispatch drivers efficiently and in a timely manner.
• Verify customer registration forms, signatures, dates of service, file and/or attach necessary forms.
• Notify all necessary departments of changes that may affect other services provided to the customer.
• Build daily manifests to ensure customers arrive at their destinations on time.
• Responsible for other office duties such as; copying, preparing new customer packets and mailings.
• Follow up with customer emergency contacts, when unable to locate or reach customers scheduled for transportation service.  

Our mission is to improve the quality of life for older adults by providing a broad range of home and community-based services, enabling them to remain as active and independent as possible.

Case Manager  – Full Time

Clermont Senior Services has an opening for the position of Case Manager.  The position’s required days and hours are Monday through Friday 8:00am to 4:30pm.

As a qualified candidate you would be a self-starter, organized and enthusiastic with strong computer skills and “service with heart” approach.

You would be responsible for serving the Senior population of Clermont County by:

• Providing initial assessment of assigned customers to determine eligibility
• Identifying the customer’s care needs in the areas of physical, cognitive, social and emotional functioning as well as financial and environmental needs and identifying formal and informal support systems.
• Preparing a care plan, in cooperation with the customer and their Caregivers
• Arranging delivery of all services as identified on the care plan.
• Performing periodic reassessment of the customer’s status or situation changes
• Assisting customers with social service paperwork / applications as needed

Preferred candidates must have:

• Current licensure as a social worker in the state of Ohio.
• Two years experience in community-based programs with knowledge of community resources, available funding sources, the aging process, health and social service intervention techniques,
• Must meet the Agency’s general requirements.

Full Time Benefits Include:

• Health, Dental, Vision and Life Insurance
• Retirement with Agency Contribution
• 11 Annual Holidays
• Accrued Vacation up to 17 days the first full-year
• 56 hours of sick time annually
• 1 Personal Holiday
• Mileage

 To join our team, please apply at:

http://clermontseniors.com/careers/

EOE / Clermont Senior Services, 2085 James E. Sauls Sr. Drive, Batavia, OH 45103

Job Title: Marketing & Communications Manager
Department: Marketing
Reports to: Senior Director of Advancement

Overview:
Last Mile Food Rescue is searching for a dynamic Marketing & Communications Manager to join our team. This role will collaborate closely with the Sr. Director of Advancement to advance our programs and outreach initiatives. The ideal candidate will have a strong blend of marketing expertise, creativity, and a passion for social impact. The Marketing & Communications Manager will play a pivotal role in driving awareness, engagement, and support for Last Mile Food Rescue’s mission to reduce food waste and address food insecurity.

Key Responsibilities:

• Develop and execute comprehensive marketing strategies that align with the mission and objectives of Last Mile Food Rescue.
• Collaborate to understand goals and effectively communicate them to external partners and stakeholders.
• Create and manage marketing campaigns to promote Last Mile Food Rescue’s programs, events, and initiatives to external audiences.
• Drive digital marketing efforts, including social media campaigns, email marketing, and website content management, to enhance outreach and engagement.
• Work closely with internal teams to develop marketing materials that effectively communicate Last Mile’s impact.
• Execute email marketing campaigns and oversee website content updates, ensuring SEO best practices are followed.
• Cultivate relationships within the community and media outlets to enhance visibility and support for Last Mile Food Rescue.
• Monitor and analyze marketing performance metrics to optimize strategies for maximum impact.

Qualifications:

• Bachelor’s degree in Marketing, Communications, or related field.
• Proven experience (3+ years) in marketing, preferably in a nonprofit or start-up organization.
• Strong project management skills with the ability to prioritize and manage multiple initiatives.
• Excellent written and verbal communication skills, including copywriting and content creation.
• Proficiency in digital marketing platforms and tools such as social media management, email marketing, and web analytics.
• Demonstrated success in developing and implementing marketing strategies that drive engagement and support for organizational goals.
• Creative thinker with a strategic mindset and a passion for making a positive impact in the community.

Compensation:

$50,000-$55,000

Healthcare and Retirement Benefits

Mileage reimbursement

Generous Paid Time Off

Interested applicants should submit a cover letter, resume, and references via email to crystal@lastmilefood.org with the subject line LMFR Marketing & Communications Manager. Applications are due February 15th.

Food Donor Relationship Manager

Reports to: Senior Manager, Food Donation

Position Purpose:

Last Mile Food Rescue is a Greater Cincinnati food rescue non-profit organization on a mission to save good food and get it to those who need it most. By using the power of volunteers fueled by technology (a mobile app called Last Mile), we connect Food Donors with Nonprofit Agencies who serve the region’s food insecure with volunteer drivers fighting wasted food and helping to end hunger. Since opening our doors in November 2020, Last mile Food Rescue has seen incredible growth, rescuing well over 11 Million pounds of desirable food. Volunteers love the simplicity of the app and accessibility of volunteering close to home. Food Donors and Nonprofit Agencies see Last Mile as a critical partner in the effort to eliminate food waste and hunger in our region.

The Food Donor Relationship Manager is a full-time position that supports the Senior Manager, Food Donation to cultivate, educate and retain food donors in order to rescue 4+ million pounds per year.

Major Responsibilities

The LMFR Food Donor Relationship Manager will support the Program and Partnerships team to cultivate, educate and retain food donors. This position will execute outreach to food donors through a variety of methods including email, phone, and in-person meetings. Outreach may include initial location visits, cold calls, onsite kitchen consultations, food donation training sessions, and regular donor reporting. In addition to generating new leads, this role is responsible for ongoing communication and engagement with current food donors. Tracking and analyzing data and prompt and respectful communication to donors is essential to building relationships within our food donor network. This job is great for a self-starter who excels at building interpersonal relationships.

Responsibilities will include:

• Cultivation, education and ongoing communication with food donors
• Developing quality contact lists for potential donors and updating current contacts within Salesforce
• Providing donor education on food rescue operations by sharing LMFR resources
• On-site assistance setting up a food rescue operation
• Tracking and analyzing donor data
• Producing donor reports
• Developing and managing ongoing donor relationship plans
• Collaborating with other team members in dispatch, marketing and development to drive food donations

Qualifications & Competencies:

• Passion to make a difference in the areas of hunger relief, food rescue and food waste reduction
• Excellent communication and interpersonal skills
• Skilled in professional software including Salesforce or other CRM systems, excel, powerpoint, and an eagerness to learn and employ new tech solutions
• Proficient in data tracking and analytics
• 1-3 years of professional experience in marketing, sales, data analytics, non-profit program management, or other related field
• Driver’s license and personal transportation

Work Schedule and Requirements

40-hour work week, 8-5 pm, occasional evenings and weekends

Must be able to lift 20 – 60 lbs, stand/sit for long periods of time, and drive

Hybrid work environment

Compensation

Salary $40,000 – $44,000

Healthcare and Retirement Benefits

Mileage reimbursement

Generous Paid Time Off

Interested applicants should submit a cover letter, resume, and references via email to crystal@lastmilefood.org with the subject line LMFR Food Donor Relationship Manager. Applications are due February 15.

POSITION OVERVIEW 

The Residential Clinical Manager provides support, coaching, mentoring, input, training, and direction for the daily provision of residential services based upon evidence-based practices for clients participating in residential care. Clinically, the Residential Manager is responsible for development, implementation and the standardization of services including curriculum, special programs for clinical services offered in residential services at The Crossroads Center.  The milieu is managed by the Residential Services Manager as the Lead Behavioral Health Technicians and the Behavioral Health Technicians report to the Residential Services Manager.  .

SCOPE OF RESPONSIBILITIES

• Works in conjunction with Human Resources and Senior Leadership to hire and terminate employees, complete performance reviews, corrective actions, performance improvement plans and conflict resolution.
• Provides documented supervision on a consistent basis for employees providing services in Residential care.
• Coaches and mentors residential team members to maintain, enhance and provide effective services.  
• Provides training for the Lead Behavioral Health Technicians and the Behavioral Health Technicians. 
• Fosters an environment of open communication and continuous learning. 
• Utilizes evidenced-based and culturally specific models of care to promote recovery.
• Supports clinicians through service provision during periods of being short-staffed.
• Ensures continuous curriculum development and usage by clinicians. 
• Participates in performance improvement activities through the measurement, tracking and submission of data on identified opportunities for improvement. 
• Assist in the development and implementation of techniques, procedures, and systems  designed to continuously improve the quality of services, attainment of productivity by clinicians and expansion of services as identified or needed for new and existing programs.
• Ensures team members/clients adhere to the daily schedule of residential services.
• Facilitates treatment team for clients and clinicians participating in residential care.
• Ensures communication between team members and throughout the organization.
• Maintains a presence and open communication with mental health court team members and clients.
• Monitors and ensures timely completion of documentation including progress notes, treatment plans and discharge summaries while providing feedback to the clinicians. 
• Ensures coverage during absences to ensure consistent services provision to the clients.
• Works in collaboration with Senior Leader to introduce new ideas and enhance services through supervision and ongoing communication.
• Promotes services through establishing external relationships.  
• Other duties as assigned.

SKILLS AND QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Position Requirements

• Master’s degree in social work and/or counseling. 
• Minimum of (3) three years leadership experience in a clinical role with progressive leadership responsibilities serving clients with mental health and/or substance use disorders required.
• Experience in multiple treatment settings, e.g., inpatient, partial, outpatient, and/or residential a plus.  
• LISW/LISW-S or LPCC/LPCC-CS required. 

Skills:

• Demonstrated knowledge, use and implementation of evidence-based practices.  Experience with providing work/clinical supervision, and knowledge of applicable regulatory guidelines affecting the operations of a treatment program.
• Superior communication skills, both written and verbal, to effectively address all levels within the organization. 
• Ability to read, analyze and interpret the most complex human
• resource related documents. 
• Working knowledge of the American Society of Addiction Medicine criteria and the Diagnostic and Statistical Manual, Fifth Edition. 
• Ability to coach, mentor, teach, support, and develop clinical skills related to the provision of clinical care and daily programming.  

Physical Requirements

• While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear.
• The employee is frequently required to walk, balance, stoop, kneel, and/or crouch. (The employee must occasionally lift and/or move up to 15 pounds).
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Keyboard data entry required. 

This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.

POSITION OVERVIEW

The role of Therapist I involves conducting individual counseling and facilitating group sessions, maintaining thorough and timely documentation in the electronic health record of clients/patients, developing treatment plans, and coordinating discharge planning. Additionally, the Therapist I often engages with other agencies, advocates for clients/patients, and offers case management services as needed.

SCOPE OF RESPONSIBILITIES

• Provide individual counseling and/or group facilitation to clients/patients with mental health and substance abuse disorders.
• Maintain concise, timely, and thorough documentation in the client/patient electronic health record as defined by agency standards.
• Conduct discharge planning based on the patient’s/client’s needs.
• Demonstrate a “whole person” approach to care, including the patient’s/client’s family/support system when appropriate.
• Attend all required internal training and optional external training regarding evidence-based practices for Behavioral Health.
• Complete assigned agency tasks in a timely manner.
• Provide crisis intervention and support to clients in emergency situations under the supervision of an agency clinical supervisor.
• Participate in scheduled meetings, including treatment team and staff meetings.
• Develop networks of care for the betterment of the client.
• Participate in multidisciplinary team to foster a network of support and diverse views regarding clinical issues that arise in the performance of direct service functions.
• Meet regularly or monthly with the clinical supervisor to problem-solve, review productivity, and ensure clients’ needs are met.
• Proficiency with biopsychosocial assessments
• Willingness to complete peer reviews and make appropriate corrections
• Provide flexibility and adapt to a rapidly changing environment.
• Assist in the development and implementation of techniques, procedures, and systems designed to improve the level of care or quality of services as identified or needed for new and existing programs.
• Maintain all certification standards required by funding sources, the State of Ohio, and the agency; participate in educational and training opportunities to enhance professional knowledge and skills.
• Perform other duties as assigned.

SKILLS AND QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge and Abilities

• Ability to communicate and interact with patients/clients in a compassionate, concerned, and supportive manner that promotes understanding and recovery from substance use and mental illness.
• Ability to interact with the community, interpret information, and prepare reports as needed.
• Understanding of the Diagnostic and Statistical Manual, current edition, American Society of Addiction Medicine (ASAM) criteria, accepted practices of documentation, and knowledge of evidence-based practices including Trauma-Informed Care, Housing First, etc.
• Ability to manage assigned caseload and responsibilities.
• Proven proficiency in both oral and written communication skills.
• Organizational skills and the ability to manage and complete multiple tasks.
• Strong interpersonal skills and the ability to interact and deal effectively in a positive manner with the public, team members, and elected officials.

 Position Requirements

• Bachelor’s degree in psychology, social work, counseling, or a related field.
• Licensed Professional Counselor (LPC), or Licensed Social Worker (LSW) in the state of Ohio.
• CPR certification.

 Work Environment

• Noise level low.

 Physical Requirements

• While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear.
• The employee is frequently required to walk, balance, stoop, kneel, and/or crouch. The employee must occasionally lift and/or move up to 15 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Keyboard data entry is required.

 This description is intended to outline the essential job functions, the general supplemental functions, and the key requirements for performing this job. It is not an exhaustive list of all duties, responsibilities, and requirements for this position. Other functions may be assigned, and management retains the right to add or change duties at any time.

“For many of our youth, their village isn’t handed to them...it is Found.”

Katie Nzekwu, Co-Founder & Co- CEO

POSITION OVERVIEW

We are looking for an experienced social worker who is familiar with navigating traditional systems or care related to schooling, behavioral and physical health, housing, community partnerships, etc. This individual must be skilled at identifying the right resources and skilled at developing and evaluating strong care plans that will provide greater stability for our young people to mobilize them to reach their full potential.

CORE ACCOUNTABILITIES

• Lead the intake, discovery, and orientation process for young people enrolling with Found Village
• Build community partnerships and establish strong relationships with providers and community agencies to ensure the needs of our young people are met as they arise
• Collaborate with the coaching team to assess needs of Found Village youth and design, develop, implement and evaluate a resource care plan
• Provide care coordination of key cases when multiple community partners are involved in support of coaches
• Work with young people and their coaches to support mobility efforts and resourcing needs
• Remove barriers to opportunity and create ease in accessing needed support and services Educate and support programming team around the community resources and support available
• Build a system of support that allows for more proactive support and care
• Use data to recommend changes and improvements and brings suggestions to the team
• Connect young people and volunteers with resources that alleviate barriers to self-efficacy, including housing, mental health, food, and supplies
• Identify, manage, and track available opportunities, resources, and services
• Support development and leadership of team of Resource Team Volunteers, interns, and collaborators, coaching them to execute strategy and facilitate resource and opportunities connections
• Promote an environment of safety and stability for young people that encourages healing, belonging, and relational interdependence
• Provide crisis support as needed
• Be part of the Found Village team and be constantly learning and growing!

DESIRED TRAITS AND QUALIFICATIONS

• Required Master’s degree in social work or related field
• Required Licensed Social Worker
• 3+ years of experience working with children/youth
• 3+ years direct management experience
• Understand the importance of relationships in supporting youth to meet their full potential
• Have boundless hope for youth from hard places and relentlessly advocate for their needs Strong awareness of community resources, excel at building partnerships and have a proven track record of removing barriers to opportunity
• Skilled with needs assessment, situational analysis, action planning and goal setting
• Exceptional communicator (interpersonal, written) and active listener
• Strong collaborator who can facilitate a team to achieve a common goal
• Highly flexible and adaptable, comfortable in a growing organization that pivots when needed to optimize the work for our youth
• Creative problem solver with strong conflict-resolution skills
• Takes initiative and is tenacious about overcoming challenges
• Effective project manager - very well organized, manages time and other resources well Familiar with Motivational Interviewing approach and techniques
• Strong PC skills, including proficiency with Microsoft Office Suite
• Enjoy working in a fun environment and focus on your mental health through positive self- care activities
• Bonus: You are trauma-informed and have experience working with youth in the foster care system

ABOUT FOUND VILLAGE

Let’s face it, our society runs on a network of various systems set in place to meet the needs of individuals. Unfortunately, many of these systems, though well intended, are not designed to raise kids and meet their needs holistically. Because of this, the teens we work with often lose trust, give up, and let their pain drive choices and behavior. They have been in and out of detention centers, courtrooms, foster homes, shelters, different schools and so on. They are from hard places and circumstances that leave them frustrated and discouraged. They are assigned diminishing labels, misdiagnosis, unrealistic work plans and offered subpar support programs. To nobody’s surprise, there is often no real change.

We come along to support the families and communities in need. We are here to partner with these systems–to come behind them and fill in the gaps wherever necessary. Without a holistic approach to serving kids in crisis, there are many areas of needs that are left unmet. In turn, this results in deeper levels of trauma, neglect, and misunderstanding. We exist to support our teens and their families so they can understand and navigate the systems that they have become a part of. We aim to help elevate the voices of our youth and provide them with the support that your average teenager born into a different circumstance would inherently receive.

THE YOUNG PEOPLE WE WORK WITH

Our populations consist of foster care teens, young people emancipated from foster care with no family or support, teens living in single parent’s homes, and teens experiencing difficult life circumstances. All of our teens have one thing in common, they come from systems of inequality, generational poverty and extreme dysfunction that has prevented a way out. Found Village is the community that is changing the outcomes!

It takes a Village. For many of our children their Village isn’t handed to them, it is Found. We all have something different to offer each child and we work tirelessly to teach them about the power of finding healthy, stable, connected relationships with the people within their communities.

LEARN MORE!

If you’d like to learn even more about Found Village, please visit www.foundvillage.org. The “Our Voices” section of the site is a great way to see the impact the organization has made on young people in the Cincinnati community.

Benefits:

• Dental Insurance
• Health Insurance
• Vision Insurance
• Generous Paid Time Off
• 401k Matching
• Short and Long Term Disability Coverage
• Life Insurance
• Mileage Reimbursement

Job Type: Full-time