Job Details

Senior Associate, Donor Relations
Aug 22, 2019 Posting-Sr Associate DR-560.doc
United Way of Greater Cincinnati
Full Time

The Senior Associate, Donor Relations will coordinate and implement the donor engagement strategies set for individual donors and prospects in assigned portfolio and associated donor networks that position United Way of Greater Cincinnati (UWGC) as the philanthropic choice through relationship building and engaging experiences.  Under minimal supervision, plan and execute tactics necessary to achieve recruitment, retention, growth and engagement goals. 


  • Implement the tactics as defined in the strategic plan for individual engagement, establishing UWGC as the primary philanthropic resource for the donors in their relationship with the community.
  • Engage with donors in assigned portfolio, developing and deepening donors’ ties to UWGC, striving for donor growth through a pipeline of increased annual giving, and identify prospects for advancement along the donor pipeline.
  • Educate and cultivate donors year-round by developing relationships between the donors and UWGC through one-to-one, digital, and event touchpoints that will attract, engage, grow, and retain donors in assigned portfolio and donor networks.
  • Plan and execute events with focused activities that attract, engage, grow, and retain donors, including but not limited to, women, African American, and retiree segments.
  • Recruit, orient, advise, and support key volunteers in executing tactics that support engagement with United Way.
  • Partner with Relationship Managers to identify, nurture and solicit key segments within the top workplace campaigns.
  • Ensure the Customer Relationship Management (CRM) database and process is managed and leveraged.
  • Track and evaluate effectiveness of strategies, initiatives, and overall results.
  • Monitor membership and performance of segments.
  • Use data analysis to identify trends and solutions, troubleshoot, and ensure the timely achievement of goals.  Use the strategic analysis of data to drive decision-making and performance. 


  • Bachelor’s degree or equivalent experience.
  • Two to five years professional work experience required, with two or more years previous experience in a fundraising, development, sales, communication and/or public relations capacity preferred.
  • Advanced computer skills, including experience with Microsoft office products (specifically Outlook, Word, Excel, PowerPoint), required.
  • Excellent negotiation, analytical, organizational, time management, and interpersonal skills.
  • Excellent written and verbal communication skills required, including public speaking and presentation skills.
  • Demonstrated ability to listen effectively and solicit information from others.
  • Demonstrated project management skills, including the ability to balance multiple projects in varying degrees of implementation.
  • Demonstrated understanding of the process of creating, growing and retaining strong customer relationships.
  • Demonstrated ability to work cooperatively and flexibly as part of a team.
  • Demonstrated ability to work with minimal supervision.
  • Ability to lift up to 20 pounds.
  • Frequent local travel within the regional area, including evenings and weekends.
  • Reliable personal transportation required. 

COMPETENCIES: Communication Skills, Relationship Building, Technologically Proficient.

Applicants should apply by Friday, September 6, 2019 via the link below: 

UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion


Contact Details

Pam Haney
United Way of Greater Cincinnati