Job Details

Behavioral Health Biller
Oct 1, 2020
Jewish Family Services
Full Time


Responsible for maintenance and monitoring of the claims process, including, eligibility checks, accurate and timely claim creation, and denial and insurance follow-up management.  Will assist in establishing and maintaining billing and documentation procedures to support reimbursement and contract requirements, and performs liaison duties related to funders and customers. 


  • Ensures counseling billing is completed weekly in OPEN PM and any errors are corrected within agency timeframes
  • Identifies and resolves patient billing problems
  • Establish and maintain billing and documentation procedures
  • Ensure rejected bills are corrected and resubmitted
  • Monitor, and follow-up on unpaid claims
  • Ensure the accurate and timely payment on account processing and collection reporting
  • Reviews accounts and makes recommendations to the director regarding non collectible accounts
  • Job duties may be increased, decreased, or combined as the needs of the agency dictate 


  • Minimum of two years billing experience working with commercial insurance /Medicare required.
  •  CPT/ICD 10 coding experience required, certification preferred.    
  • Excellent computer skills required
  • Understanding of behavioral health treatment a plus. 

This position description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel in the above position.

Contact Details

Gretchen Cogan
Jewish Family Services