Job Details

Engagement Specialist - Substance Use Disorder
Apr 19, 2021
Greater Cincinnati Behavioral Heallth Services
Full Time

GCBHS has an immediate opening for an Engagement Specialist for our outpatient substance use programs in Hamilton County including our new day program at St. Anthony in Over the Rhine.  This is a full-time position responsible to orient clients into treatment and assist in addressing barriers that impede clients from accessing ongoing services for individuals who are currently experiencing issues with substance use disorder in Hamilton County.

Position Responsibilities:

  • Assesses the needs of individuals in the community for mental health and/or substance use treatment to assist these individuals in successfully accessing appropriate needed services:  behavioral health, medical, vocational, benefits and linkage to housing as indicated. 
  • Interacts with agencies, service providers, and other community contacts/partners to receive referrals and triage the assessed needs of referred individuals for appropriate services.
  • Completes orientation with new clients, including the intake/registration process.
  • Collects necessary information from previous and/or current service providers to ensure quality coordination and continuity of care for clients.
  • Provides community-based support services to assist in seeking out clients struggling with service engagement and providing them with encouragement and other engagement and problem-solving strategies to reduce potential barriers impeding the client’s service participation and success.
  • Attends staff meetings and training sessions as assigned.
  • Enters data and related information in each program’s selected databases. Prepares and submits all required documentation and reports of activity as outlined by program guidelines.
  • Available to work a flexible schedule and move throughout the week to different service locations including community-based locations. 

Position Requirements:

  • High school graduate with minimum of 2 years of related experience with human/social services.
  • Associate’s degree preferred.
  • Excellent communication skills and collaboration skills with ability to work with individuals seeking services, other agency providers, community partners, family members, and law enforcement.
  • Knowledge of substance use disorder system, mental health system, and homeless community-based services strongly desired.
  • Computer skills.
  • Position requires frequent driving of the employee’s personal vehicle. Valid driver’s license, vehicle, and insurable driving record required.
  • Drug test required.

Contact Details

Damilola Onikoyi
Greater Cincinnati Behavioral Heallth Services
513 354 7088