• Annual Campaign
  • Women’s Philanthropy
  • Young Adult Division and engagement
  • Data systems
  • Fundraising Operations
• Planned Giving and Endowment
  • Create Your Jewish Legacy
  • Donor Advised Funds
• Agency Fundraising and Supplemental Fundraising
  • Donor Relations Management

• a strong, experienced, professional leader responsible for the management and supervision of departmental staff
• experienced in fund raising activities with a proven track record in major gift solicitation
• an experienced relationship manager with multiple constituencies, high level volunteers and philanthropists
• a successful and knowledgeable development professional who has demonstrably increased financial resources and created new partnerships while doing so
• actively engaged in staying abreast of emerging trends in philanthropy and charitable gift planning.
• a self-starter, leader and strong manager who actively listens and is able to build a motivated team of volunteers and professionals
• a hands-on director with superior verbal and written communication skills
• a creative, energetic, intellectually curious and capable individual committed to capitalizing upon ongoing relationships and philanthropy efforts as well as realizing the potential of the bold, innovative and dynamic vision of the Jewish Federation of Cincinnati.

• Serve as an expert and industry leader for fundraising development in the Jewish Community.
• Implement the strategic plan for an integrated FRD model that grows all income streams to support the overall mission of the Federation. Involve colleagues and lay leaders in the strategic development process to utilize their expertise and connections, and cultivate their support.
• Stay current on emerging trends in philanthropic development and fundraising and incorporate these into strategies and decision-making.

Management

• Supervise and manage the FRD department staff.
• Create and implement a results-oriented culture through collaboration and support within the entire department and throughout the Federation as a whole.
• Create and oversee a professional development plan for all philanthropic staff, with emphasis on ongoing training and staff development.
• In partnership with the financial professionals and the Campaign Director, oversee back office operations to ensure comprehensive donor relations management and excellent customer service.
• Participate as a member of the senior management team and provide advice and consultation to President,  Federation Board and Executive Committee on all issues related to philanthropy.
• Management of Planned Giving and Endowment Department and the Create Your Jewish Legacy program.

• Develop and maintain strong working relationships with our community synagogues, agencies and organizations as well as general community leaders throughout Cincinnati.
• Identify and implement innovative, collaborative fundraising and community advancement efforts serving the Federation and its agency beneficiaries.

• Fully utilize and expand JFC’s donor database and campaign opportunities, and provide more robust reporting of results.
• Ensure that donor information is effectively and efficiently maintained and prospect cultivation activity is appropriately tracked, including monitoring systems, to ensure exceptional customer service.
• Establish close working ties with The Jewish Foundation in Cincinnati to (TJF) coordinate donor cultivation for both annual giving and endowments, and the oversight of management, execution and metrics of the TJF-supported grant, Strengthening Individual Giving.   This includes reporting semi-annual results and responsibility for grant renewal in 2023.
• Establish positive, strong and inspiring relationships with current and prospective major donors, and manage, solicit and steward the portfolio of these donors and potential endowment gifts.

• Participate in the cultivation and solicitation of selected major contributors and campaign leadership.

• Reporting Oversight

• Donor information, prospecting, stewardship and donor cultivation
• Complete and accurate reporting systems, monitored for quality control.
• Support acquisition, implementation and training for all software, as appropriate.

• Bachelor’s degree required. Master’s degree preferred.
• minimum of eight years of progressively responsible management and supervisory experience as well as a proven track record in major gift solicitations
• Superior interpersonal and communication skills, meticulous attention to detail and follow-up.
• Self-starter with demonstrated ability to motivate and lead.
• Ability to think strategically and guide others in a strategic planning process.
• Demonstrated ability to work with and maintain confidential information.
• Must be organized, detailed and have ability to multi-task.
• Entrepreneurial, can-do attitude.
• Some early morning, evening and weekend meetings and events are required.
• Ability to work in and build strong collaborative teams, both internally and externally.
• Commitment to the mission of the Jewish Federation of Cincinnati and knowledge of both Jewish customs and practices as well as the Cincinnati Jewish community.
• Candidates must have experience working in a Jewish Communal setting, and a strong understanding of Jewish culture/traditions
• PC literacy with strong competency in all Microsoft Office Suite programs (Word, Excel, PowerPoint).
• Knowledge of social networking and e-communication technology and methodology.

ATTORNEY

Position Open Until Filled

             The Legal Aid Society of Greater Cincinnati and its affiliate, Legal Aid Society of Southwest Ohio, LLC are accepting applications for full-time attorneys in our Hamilton and Cincinnati offices. Legal Aid is a non-profit law firm dedicated to reducing poverty and ensuring family stability through effective legal assistance. Legal Aid provides legal services in Brown, Butler, Clermont, Clinton, Hamilton, Highland, and Warren Counties in Southwest Ohio.

 Position Description

             Our attorneys provide a full range of legal services to our client community. We represent clients in civil legal cases, as well as carry out advocacy for low-income groups to address poverty and equity. We participate with nonprofit agencies and other groups to improve public policy affecting low-income people. Legal Aid has four practice groups: Housing and Consumer; Income, Work, and Health; Family and Immigration - including domestic violence cases; and Children & Education. Staff attorneys usually work in two areas of practice.

             If you want to make a difference in our community through dedicated service to achieve equal justice for all, we want to hear from you. 

 Qualifications

             Applicants must be admitted to practice law in Ohio or be licensed in another state and eligible for temporary admission, or be eligible to take the summer 2023 Ohio Bar Exam. Applicants expecting to receive their law degree in 2023 will be considered. Additional requirements include:

• Demonstrated interest in public interest law
• Experience advocating for the interests of low-income clients
• Strong academic record
• Excellent organization, writing, and communication skills
• Demonstrated ability to handle a demanding workload
• Creativity and problem solving skills
• Reliable transportation to serve clients in a seven-county service area

 Compensation and Benefits

             Annual salary is $56,000 or more, depending on experience. Legal Aid offers an excellent benefit package, substantial training, and a good work environment.

 Application Process

 Candidates must submit all of the listed items, as Word or pdf documents, attached to an email:

 Cover letter explaining the reasons for your interest,

1. Current resume,
2. Law school transcript,
3. Contact information for three professional references, and
4. Writing sample.

Please note “Attorney Hiring LAS052-22” in subject line, and email to: staffing@lascinti.org. Please indicate if you are applying for a position in our Cincinnati or Hamilton office or if you do not have a preference.

 Interviews will be arranged by Employer

 The Legal Aid Society is an Equal Opportunity Employer.  The Legal Aid Society offers reasonable accommodations in the hiring and employment process.  If you need assistance, you may request an accommodation.

Compensation  

First Step Home offers a competitive benefits package including, but not limited to, Anthem Health, Dental, Vision Insurance, 401(k) plan, employer paid short & long-term disability and life insurance, PTO 8/80, professional development budget, and Employee’s Assistance Program. Commensurate with experience, the starting annual salary range is $130K to $165K.

Applications and nominations

Please email descriptive resume with personalized letter specific to how your career experiences have prepared you to lead First Step Home. Reviewed and acknowledged within 48 hours upon receipt, the deadline is 5 p.m. ET, Friday, 9 December 2022. All applications will be treated in strict confidence. Send to jody@theyunkergroup.com.

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 47,000 students, 10,500 faculty and staff and 330,000 alumni, UC combines a Top 35 research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, eight straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 athletic conference, UC’s momentum has never been stronger. UC’s annual budget tops $1.6 billion and its endowment totals $1.9 billion.

Compensation and Benefits

UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

• Competitive starting salary range for this full-time position is $60,000 - $65,000 dependent on candidate's education and experience.
• Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
• Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
• Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
• Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
• Tuition remission is available for employees and their eligible dependents.
• Enjoy discounts for on and off-campus activities and services.

The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.

As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).

The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.

REQ: 91379

Community Engagement Coordinator

Full-Time: 40 hours a week
Reports to: Development Director

Salary: $35,000-$40,000/annually (Salaried position)

Location: Cincinnati, OH (1400 State Ave. 45204)
Start Day: Flexible, ideally early February

Education Requirements: High School Diploma

About: COVERD Greater Cincinnati operates 3 programs: Sweet Cheeks Diaper Bank, Tidal Babe Period Bank, and Fly & Dry Basic Needs Bank. All programs work with local social service agencies to provide free basic hygiene items to low-income families while raising awareness of the basic health need for them. Our mission is to eliminate the existence of basic needs poverty in our community so that all members have a chance to be healthy, happy, and safe. We were founded in October of 2015 and have been experiencing rapid growth and success since then.

Role Description: The Community Engagement Coordinator is a critical part of the COVERD team, engaging hundreds of volunteers performing thousands of service hours each year. This position oversees the recruitment, organization, training, engagement, and recognition of all volunteers for our programs. They will work closely with our Director of Program & Operations to ensure volunteers are best utilized to get our products out to partner agencies on time. They will also work closely with and report to our Development Director to grow our donor base and make corporate and organizational connections in our area. This staff member will also be the primary representative from our organization at off-site mobile wrapping events and community events where we’re asked to have a presence.

Essential Duties

Volunteer Coordination (50%)

• Work with interested individuals, companies, and groups to schedule volunteer shifts.
• Train and oversee volunteers for the duration of their shift.
• Manage volunteer leaders, including running background checks and ongoing training and oversight.
• Work within a database to manage and schedule volunteers.
• Basic warehouse tasks including arranging/staging inventory and maintaining organized/clean spaces.
• Work closely with all staff to identify volunteer needs and develop deeper relationships with volunteers.

Community Outreach & Mobile Wrapping (30%)

• Work with interested individuals, companies, and groups, to schedule off-site mobile wrapping events.
• Ensure off-site agreements are completed and invoices are sent for each event.
• Manage all logistics of events including truck rental and driving, inventory planning, and facilitation.
• Attend occasional volunteer and other community outreach events where a COVERD presence is required or requested.
• Manage community diaper drives by answering questions, providing information or documents, scheduling deliveries of donated product, delivering and picking up donation bins, and sending thank you notes.

Volunteer Appreciation (10%)

• Organize and execute annual volunteer appreciation event(s) within a budget.
• Create and send regular volunteer newsletters and other timely communications.

Volunteer Administration  (10%)

• Collect and organize data related to number of volunteers and volunteer hours for monthly reports.
• Input and manage volunteer input of client outcome surveys.

Skills needed:

• Attention to detail
• Excellent written and verbal communication skills
• Ability to relay the history, mission, and vision of the organization to many different types and groups of people and answer questions about basic needs poverty and how we operate in general
• Valid Driver’s License
• Willingness to drive a truck (up to 26’)
• Proven ability to manage multiple duties and priorities in deadline-intensive situations
• Able to gather and synthesize information, draw insights, and summarize issues.
• Experience with Excel
• Experience with Google Drive
• Database and/or data entry experience a plus
• An eye for process improvement and quality control
• Should be able to lift, carry, push, and pull up to 40 pounds and stand or walk for extended periods of time
• Willingness to operate a pallet jack and become forklift certified (we pay for training)
• The ability to handle conflict, confrontation, and uncomfortable situations head-on and with grace
• Proven ability to delegate and manage workloads and projects across functions
• Able to flourish in a creative team environment as well as operate independently
• Demonstrated ability for public speaking and delivering a compelling message (which would be about our organization, mission, and goals.)
• Has strong analytic skills and a strategic thinker who is open to different perspectives and new ways of doing things
• Ability to demonstrate and uphold our core values (Advocacy, Engagement, Inclusion, Innovation, and Respect)

Schedule and Flexibility: In general, the schedule is extremely flexible with the option to have a balance of working from the office and working remotely. Some early evening and Saturday hours are required each month for this role. We are closed (with pay) the week of July 4^th and between Dec. 25th and Dec. 31st.

Benefits: This position is an opportunity to join a quickly-growing nonprofit in Cincinnati’s Lower Price Hill community. Our board of directors, donors, and volunteers are very hands-on and energized around the success of COVERD. We offer:

• A flexible schedule
• Health Reimbursement stipend
• 403(b) retirement plan
• 15 vacation days each year
• 5 sick days each year
• 7 company holidays
• Paid holiday break the week of July 4th
• Paid holiday break between Dec. 25th-Dec. 31st
• 2 floating holidays
• 6 weeks paid parental leave
• Dog-friendly office
• Bus pass provided if main transportation is public

Process: First-round Zoom interviews will begin in early December. Second-round in-person interviews will begin in early January.

Questions? Contact: info@sweetcheeksdiaperbank.org

To Apply: Email your resume to info@sweetcheeksdiaperbank.org

COVERD Greater Cincinnati does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.

These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

 Winter, 2022

 HOUSING ADVOCATE, FULL-TIME

The Legal Aid Society’s mission is to solve the serious legal problems of low-income people in our community, to promote economic and family stability, and to reduce poverty through effective legal assistance.  Legal Aid attorneys, advocates, and support staff provide direct and impactful assistance to the most vulnerable in our community facing legal crises such as eviction, domestic violence, abuse and neglect, loss of benefits, immigration problems, foreclosure, education issues and more. 

Legal Aid provides a full range of legal services to our client community. We represent clients in civil legal cases, as well as carry out advocacy for low-income groups. We participate with social services agencies, medical providers and others to improve programs affecting low-income people. Legal Aid provides legal assistance to our vulnerable neighbors in Hamilton, Butler, Clermont, Warren, Brown, Clinton, and Highland counties.

We seek to hire a full-time Housing Advocate who will work with Legal Aid attorneys and community partners such as Community Action Agency to help families prevent the loss of housing as a result of eviction, foreclosure, or unsafe housing conditions. The focus of the position is to help families and individuals maintain affordable rental housing, prevent eviction and foreclosure, and address unsafe housing conditions. 

Activities include in person and phone interviews, working with attorneys to defend tenants in eviction cases, accurate record keeping, occasional travel to evening or weekend tenant and community meetings, as well as daytime visits to tenants to photograph conditions problems.

Legal Aid has a total staff of about 95, including attorneys, specialized advocates, and administrative, technology, and development staff based in two offices (downtown Cincinnati, and downtown Hamilton, Ohio). This position is located in the Cincinnati office.

QUALIFICATIONS

The minimum education requirement is a Bachelor’s degree. Preference will be given for prior experience working with low-income families, and dedication to promoting social justice.  In addition, the successful candidate will have:

• Excellent oral and written communication skills
• The ability to understand federal and state law and regulations
• The demonstrated ability to handle multiple projects and meet deadlines
• Excellent organizational skills
• Computer literacy and competency
• Reliable transportation
• Fluency in Spanish or another foreign language is a plus.

BENEFITS AND SALARY

The Legal Aid Society offers a competitive salary starting at $17/hour + depending on experience, excellent benefits, generous PTO and a professional office work environment.

APPLICATION PROCESS

Applicants should submit all listed items via email to staffing@lascinti.org with subject line Housing Advocate Hiring Committee – LAS053-22:

• A brief cover letter explaining the reasons for their interest in the position,
• A resume, and
• The contact information for at least two professional references.

The Legal Aid Society is an Equal Opportunity Employer.  The Legal Aid Society offers reasonable accommodations in the hiring and employment process.  If you need assistance, you may request an accommodation.

Get to know us:

Girl Scouts of Western Ohio is part of the preeminent leadership development organization for girls, serving girls and adult volunteers throughout western Ohio and southeast Indiana.  Girl Scouts works to offer every girl a chance to practice a lifetime of leadership, adventure, and success. Girl Scouting builds girls of courage, confidence, and character, who make the world a better place!

What you’ll be working on:

• Leading volunteers in understanding and implementing council policy and procedures;
• Developing, managing, and updating processes and resources related to volunteer problem-solving, policy interpretation and administration;
• Managing the volunteer criminal background check process
• Collaborating with volunteers and paid staff to ensure fair, timely, and consistent decisions related to concerns, documentation, and communication
• Collaborating across departments to manage the volunteer and girl-related financial processes

What you’ll need:

• Bachelor’s degree or any combination of education, training and experience that demonstrates the ability to perform the duties of the position
• 2+ years of Volunteer Management experience
• Process and Procedure development and implementation experience
• Human Resource experience, preferred
• Proficient in Microsoft Office, specifically Word, Excel and Outlook.
• Must possess valid driver’s license and functioning vehicle
• Successful completion of criminal background check as required by Ohio law.

The perks

• Flexibility for work/life balance
• Opportunity for hybrid teleworking arrangement
• Learning and development opportunities
• A high-achieving and fun team
• Casual dress code
• Competitive pay, and bonus eligibility
• Generous benefits package
• The chance to be our next success story

We are proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce and are committed to creating an inclusive environment for all.  GSWO is an EEO/Minority/Female/Disability/Veteran employer.

Position: Senior Philanthropy Officer – Individual and Leadership Giving
Type: Exempt, Full-Time
Manages Others: No
Reports To: VP Development & Communications

Position Summary
The Senior Philanthropy Officer – Individual and Leadership Giving will be responsible for designing and implementing a comprehensive major gifts strategy that includes identifying, cultivating, soliciting gifts, and expanding significant individual donor relationships and moves management for HFHGC. They will participate in the development of growth, retention, participation, and revenue goals for major gifts. They will also be responsible for leading the implementation of a formal Monthly Giving and Planned Giving program. The Senior Philanthropy Officer will be responsible for a portfolio of qualified donors to significantly increase contributions >$5,000 from individual donors in support of Habitat’s mission. The Philanthropy Officer will support and track major gift efforts of the VP, CEO, and board members, and plan and implement donor-focused events.

Position Responsibilities
• Identify, assess, cultivate, solicit, and close major gifts from individuals, using customized cultivation and solicitation strategies. Move major gift prospects through the development cycle from qualification to cultivation to solicitation to closing to stewardship. Identify prospects for major and legacy gifts for further cultivation from VP, CEO, and board.
• Ensure prompt, creative, and engaging donor acknowledgement and stewardship.
• Travel within service area to visit with individual donors or conduct remote visits where appropriate.
• Develop in-person or virtual donor engagement events consistent with donors’ interests and Habitat’s brand.
• Prepare major gift revenue projections for department management and select reporting to executive team and board.
• Keep current on fundraising research, best practice and giving trends.
• Serve as spokesperson for corporate events and other speaking engagements (shared responsibility among Development and leadership teams).
• Develop stewardship, recognition, and retention strategies, including documented moves management, to sustain a growing portfolio of active partners.
• Coordinate scheduling and work closely with Volunteer Services staff to ensure donors are informed about volunteer opportunities and enjoy their on-site experience.
• Organize, plan, emcee, and attend house celebrations and other events, in collaboration with Development and leadership team.

Qualifications
• Minimum 5 years of successful development experience in a non-profit environment, including experience closing gifts up to six figures and managing a major donor portfolio.
• BA/BS degree or an equivalent combination of education and experience. CFRE preferred but not required.
• Thorough working knowledge of relationship-based fund-raising procedures and philosophies.
• Experience in donor stewardship in the virtual environment is a plus.
• Excellent negotiation, analytical, organizational, time management, and interpersonal skills.
• Outstanding written and verbal communication skills required, including public speaking and presentation skills.
• Excellent listening skills and a keen sense of curiosity, with the proven ability to solicit information from others.
• Proven ability to build collaborative relationships across organizations and work cooperatively as part of a team.
• Ability to work independently and be self-motivated in initiating contacts with potential donors
• Knowledge of professional fundraising standards, including AFP Code of Ethics and Donor Bill of Rights.
• High level of computer literacy required, including Microsoft Office, CRM (Raiser’s Edge NXT or equivalent fundraising database), and experience using online databases and other prospect research sources.
• Occasional work outside normal business hours, including early mornings, evenings, and weekends

Position:  Philanthropy Officer – Corporate Partnerships                        

Type: Exempt, Full-Time                     

Manages Others: No  

Reports To: VP Development & Communications        

Position Summary

The Philanthropy Officer - Corporate Partnerships will manage Habitat for Humanity of Greater Cincinnati’s corporate relations program to significantly increase participation from business partners in support of Habitat’s mission. This position will recruit new corporate partners while stewarding existing partnerships with the business community.

Position Responsibilities

1. Develop strategies to build and maintain corporate community partnerships, including the stewardship of all current partnerships and developing new relationships with businesses to support Habitat home building and other program services.
2. Develop relationships with business leaders to expand the capacity of the corporate relations and sponsorship programs.
3. Develop and maintain regular communications with business partners, and work with the Communications Officer to create and maintain marketing materials and partnership tools.
4. Plan and coordinate annual corporate events and build days.
5. Create and maintain a detailed record of community corporate partners as well as prospective business partners.
6. Serve as spokesperson for corporate events and other speaking engagements (shared responsibility among Development and leadership team).
7. Develop stewardship and retention strategies, including documented moves management, to sustain a growing portfolio of active corporate partners.
8. Coordinate scheduling and work closely with Volunteer Services staff to ensure corporate partners are informed about volunteer opportunities and enjoy their on-site experience.
9. Monitor and follow up with corporate partners on their sponsorship and/or fundraising progress.
10. Promote and serve as point person for cause marketing campaigns conducted by corporate partners.
11. Travel frequently within service area to visit current partners and prospective partners.
12. Organize, plan, emcee, and attend house celebrations and other events, in collaboration with Development and leadership team.
13. Perform other duties as assigned.

Qualifications

• BA/BS degree or an equivalent combination of education and experience.
• 3 to 5 years of experience in securing gift commitments in the corporate sector and/or sponsorship experience, or other relevant experience.
• Familiarity with the Tristate region’s business community and organizations.
• Ability to successfully manage both short- and long-term responsibilities of the position, implementation of program goals and objectives, moves management, and administrative support for the program.
• Highly capable in relationship building and relationship management. Demonstrate exceptional interpersonal skills in various social and professional settings to ensure positive relationships with colleagues, corporate donors, Habitat homebuyers, and volunteers.
• Committed to delivering excellent internal and external customer service.
• Excellent organizational and time management skills.  Exceptional attention to detail and follow-through. 
• Excellent written and oral communication skills.
• Professional, articulate speaker comfortable with public speaking engagements.
• Ability to perform as a team player, as well as to work independently with limited supervision.
• Ability to maintain a high level of confidentiality.
• Ability to work a flexible schedule including some weekends and evenings as required.
• Proficient with Microsoft Office suite and internet research. Raiser’s Edge or comparable CRM experience preferred.

Get to know us:

Girl Scouts of Western Ohio is part of the preeminent leadership development organization for girls, serving girls and adult volunteers throughout western Ohio and southeast Indiana.  Girl Scouts works to offer every girl a chance to practice a lifetime of leadership, adventure, and success. Girl Scouting builds girls of courage, confidence, and character, who make the world a better place!

What you’ll be working on:

• Crafting a positive donor experience;
• Implementing a robust prospect research initiative;
• Maintaining and managing our Donor Perfect database and associated reporting;
• Managing gift entry, donor acknowledgement, and other constituent correspondence;
• Assisting with donor communication, stewardship, and event coordination

What you’ll need:

• Bachelor’s degree in related field (such as business, communications, marketing, or fund development)
• Minimum of 3 years work experience in related field
• Strong database administration skills
• Proficient in computer technology and Microsoft Office, specifically Word, Excel and Outlook.
• Experience using fundraising database software

The perks

• Flexibility for work/life balance
• Hybrid teleworking arrangements available
• Learning and development opportunities
• A high-achieving and fun team
• Casual dress code
• Competitive pay
• Generous benefits package
• The chance to be our next success story

We are proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce and are committed to creating an inclusive environment for all.  GSWO is an EEO/Minority/Female/Disability/Veteran employer.

Be our next Customer Care Specialist

Get to know us:

Girl Scouts of Western Ohio is part of the preeminent leadership development organization for girls, serving girls and adult volunteers throughout western Ohio and southeast Indiana.  Girl Scouts works to offer every girl a chance to practice a lifetime of leadership, adventure, and success. Girl Scouting builds girls of courage, confidence, and character, who make the world a better place!

What you’ll be working on:

• Deliver exceptional customer service to all members, both internally and externally, via in-person, email, and telephone interactions;
• Seek to understand inquiries, engage in problem-solving through research, and deliver solutions to resolve questions and issues that customers bring to you;
• Track all customer interactions using Salesforce (Customer Relationship Manager);
• Partner with the data and inside sales teams to maintain data integrity by entering information accurately and in a timely manner;
• Maintain a customer-centric environment in public areas of council facilities.

What you’ll need:

• High school diploma or GED equivalent
• Minimum of one year experience working in an office setting
• Excellent technical computer skills in Microsoft Office products including word, excel, and outlook.
• Strong Customer Service, oral, and written communication skills
• Proficient in Microsoft Office, specifically Word, Excel and Outlook.
• Bilingual English/Spanish is a plus

The perks

• Learning and development opportunities
• A high-achieving and fun team
• Casual dress code
• Competitive pay
• Generous benefits package
• The chance to be our next success story

We are proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce and are committed to creating an inclusive environment for all.  GSWO is an EEO/Minority/Female/Disability/Veteran employer.

Be our next Inside Sales Specialist, focused on sharing our mission focused experience for girls and families.

Who we Are...

Girl Scouts of Western Ohio is part of the preeminent leadership development organization for girls, serving girls and adult volunteers throughout western Ohio and southeast Indiana. Girl Scouts works to offer every girl a chance to practice a lifetime of leadership, adventure, and success. Girl Scouting builds girls of courage, confidence, and character, who make the world a better place!

What you’ll be working on:

• Communicating Girl Scout opportunities to prospective girl and adult members
• Supporting Community Development staff with placement of girls and adults in troops
• Maintaining data integrity for council-wide membership information in all council-wide membership databases
• Collaborating cross-functionally across teams to share membership data and identify opportunities for membership growth
• Developing, analyzing and sharing membership reports and dashboards that identify community membership strengths and opportunities to guide membership planning

What you’ll need: 

• High school diploma or GED equivalent
• Minimum of one year experience working in data management
• Minimum of two years experience in sales or inside sales
• Strong customer service, sales, oral, and written communication skills
• Proficient in Microsoft Office, specifically Word, Excel and Outlook.
• Experience in Salesforce or similar CRM is preferred

The perks: 

• Learning and development opportunities
• A high-achieving and fun team
• Casual dress code
• Competitive pay
• Eligible for monthly bonuses based on achievement of goals
• Hybrid teleworking arrangements available for eligible employees, after 90 days
• Generous benefits package
• The chance to be our next success story

We are proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce and are committed to creating an inclusive environment for all. GSWO is an EEO/Minority/Female/Disability/Veteran employer.